I Hate Your App’s Name, And Other Love Songs

There’s about a thousand ways to screw up the name of your app. Every day they figure out a new way. It never ceases to amaze me. Think of the apps that you really really like. Now think about their names. I know, it’s probably not something you’ve thought of before...

Take Note Of This

I take pretty meticulous notes. And then I usually never look at them again. Wait. What was that? No, you heard me right. I take great notes. I write a lot and in very extensive and organized detail. And then I rarely every look at them again. Why? People who take...

Game Changers: The Apps That Flip The Switch

I don’t know what a lot of these words mean, but what I want to talk about are a couple of apps that, for me, are absolute necessities. Maybe it’s because they take something I love and make it easier, maybe it’s because they took something I didn’t even know I wanted...

Customer Service: The Straw Test

Customer service is not a fantastically difficult thing. It really isn’t. And yet, if you’ve shopped ANYWHERE or bought ANYTHING in the past few days, think back about the service that you received. It’s interesting to me that some people think that certain jobs...